Internal Environment Analysis Questions

Assessment Guidelines What will be assessed The purpose of this assessment is to assess your knowledge and ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: • identify relevant internal and external sources of information and explain how they can be used to identify sustainability improvements • explain the compliance requirements for the work area with reference to legislation, regulations, codes of practice and workplace procedures that relate to environmental and resource issues • outline common environmental and energy efficiency issues within the industry • give examples of benchmarks for environmental and resource sustainability that are relevant to the organization • outline organizational systems and procedures that relate to environmental and resource sustainability improvements including: • supply chain, procurement and purchasing • quality assurance • making recommendations and seeking approvals Place/Location where assessment will be conducted DC Class Room Resource Requirements Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the sustainability field of work and include access to: · relevant legislation, regulations, standards and codes · relevant workplace documentation and resources · case studies or, where possible, real situations · interaction with others Refer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the current SIT Training Package. Instructions for assessment including WHS requirements to demonstrate competence you must correctly answer all questions. Any shortfalls or wrong responses may be followed up by your trainer in verbal, written or practical instance. If more space is required for any answer you may attach a separate page containing your ID number, your name, unit title, unit code and the assessment task number and attach this page with the current assessment task before submission or alternatively use the back of each paper with a clear reference to the relevant question(s). Assessment due date is written on your timetable. Ensure you check your work and keep a copy before submitting. You are encouraged to clarify any tasks, requirements or questions you may have with your trainer. Your trainer will provide you with feedback and the result you have achieved.

Assessment 1: Written Test Your Task: Read each statement carefully. You need to complete all the tasks and be able to answer all the questions correctly. 1. Explain the importance of environmentally sustainable work practices. 2. Which legislation governs the environment at Federal Level? What does this cover? 3. Which authorities govern environmental practices at state and territory levels? 4. What is the Green Globe Program? 5. Restaurant and Caterers Association of Australia has developed their own program, called Green Table Australia. What does this program require from its participants?

6. What type of information could you obtain from the Sustainable Tourism Cooperative Research Centre (STCRC)? 7. Give a description for each analysis tool: · Audits: · Benchmarking: · Checklists: · Environmental risk register: · Performance reporting · Quality assurance systems: · Training register:

8. List 4 potential sources of information on efficiency: 9. Give a description for each of the aspects you should consider when communicating about environmental sustainability: • Who – • What – • How • Where – • Why –

10. Which factors would you need to analyze to measure the efficacy of the following resources? • Energy • Goods: • Packaging: • Paper: • Transport • Waste: • Water: 11. What are the efficiency ratings for appliances using water and/or energy? How do this work? 12. List 6 areas the World Travel and Tourism Council (WTTC) Green Globe Program recommends that accommodation operations should address:

13. Provide an example for each of the following types of impact on the environment: 14. Provide 5 suggestions for how an organization could make improvements to water usage: 15. Provide 4 examples of renewable energy: 16. Suggest 5 actions to improve energy usage in an organization: 17. What are the likely impacts from waste on the environment? 18. List the 4 most common causes of waste in the TH&E industry:

19. List 8 policies that could be implemented in an organization to reduce waste effectively in all of its operations: 20. List 6 hazardous substances that are found commonly in TH&E businesses: 21. List 6 examples for improving land use and building design to reduce energy consumption and enhance sustainability: 22. List the 4 steps to initiate an Environmental Management Plan: 23. Who should be involved in a “Green Team”? What are the key principles to make a Green team a successful one?

24. List 4 examples of processes which you could use to identify current consumption of energy, gas or water? 25. List the procedure to conduct a waste audit in order: 26. Once energy, water and waste usage have been analyzed, the results should be compared with industry standards or best practice models. Provide examples where you could access information for benchmarks in the T&H industry: 27. Efficiency targets should be set following the SMART principle. What does the acronym SMART stand for?

28. Provide 4 suggestions for how staff can be actively involved in achieving improved environmentally sustainable outcomes: 29. List 5 actions you might take if you observe a staff member acting in a non-compliant manner: 30. Explain how you can use the following methods for communicating results: Ø Regular meetings – Ø Staff room noticeboards – Ø Executive meetings – Ø Newsletters – Ø Project management tool reports – Ø External channels –

Assessment Guidelines What will be assessed The purpose of this assessment is to assess your ability to complete tasks outlined in elements and performance criteria of this unit in the context of the job role, and: • analyze information from a range of sources to identify current procedures, practices and compliance requirements in relation to environmental and resource sustainability • consult and communicate with relevant stakeholders to seek input and encourage engagement with developing and implementing sustainability improvements, encourage feedback and suggestions and report on outcomes • plan and organize work group activities to: • measure current resource usage • solve problems and generate ideas for improvements • evaluate and implement strategies to improve resource usage • plan, implement and integrate improvements into operations • meet environmental requirements • apply continuous improvement approach to sustainability performance • apply change management techniques to support sustainability performance Place/Location where assessment will be conducted DC Class Room Resource Requirements Assessment must be conducted in a safe environment where evidence gathered demonstrates consistent performance of typical activities experienced in the sustainability field of work and include access to: · relevant legislation, regulations, standards and codes · relevant workplace documentation and resources · case studies or, where possible, real situations · interaction with others Refer to the Assessment conditions attached to the Futura Group Mapping Document located in the teacher support tools folder or the “Assessment Conditions” for this unit in the current SIT Training Package. Instructions for assessment including WHS requirements This assessment consists of 2 parts:

• Part A requires you identify and analyze legal requirements and initiatives that relate to your industry and workplace. You are required to measure current resource usage, analyze purchasing strategies and current work practices in order to identify opportunities for improvement of resource usage and set new targets. • Part B requires you to implement resource efficiency improvement plans by using techniques and tools to assist in achieving efficiency targets and monitor the performance of these. You are required to effectively complete the tasks outlined in the elements and performance criteria of this unit, and to manage tasks and reasonably foreseeable contingencies in the context of the work role about the hospitality industry relevant to your area of training or studies as detailed in the assessment overleaf: All written work must be your own. Any sources of information you access and use for this assessment must be clearly referenced.

If more space is required for any answer you may attach a separate page containing your ID number, your name, unit title, unit code and the assessment task number and attach this page with the current assessment task before submission or alternatively use the back of each paper with a clear reference to the relevant question(s). Assessment due date is written on your timetable. Ensure you check your work and keep a copy before submitting. You are encouraged to clarify any tasks, requirements or questions you may have with your trainer. Your trainer will provide you with feedback and the result you have achieved. Assessment 2: Project Templates: You may use the templates attached at the end of this assessment or amend these to suit your needs. Your Tasks Part A. Legislation and sources of information for resources and initiatives 1. Identify the environmental regulations which apply in your local government area relevant to your workplace activities and provide details what is covered by these regulations and by-laws. 2. Identify any resources and initiatives which are in place or available in your state to help business to reduce their waste and use resources more efficiently. 3. List 1 initiative that is relevant to your sector within the Tourism, Hospitality and Events Industry and list all resources which are available through these initiative(s). Outline how these would be used. Part B A. Measuring current consumption and identifying existing procedures of work practices and purchasing: Conduct a practical assessment of your organization’s resources and practices. You may use the forms attached below to collect your data or any software available to you (for example you may create a spreadsheet using Microsoft Excel). For this purpose, you need to complete the following activities: 1. Create a table or list and enter: all equipment and appliances used in one specific department (for example Kitchen, F&B etc.), and measure the consumption of electricity as listed on the appliance labels. 2. Measure the flow rate for water of various taps using the formula “Flow rate = Volume/Time (L/min)”

3. Inspect the provisions for recycling. 4. Determine the intervals of waste collection and determine the size of the cubicle(s) used. 5. Determine the energy consumption ratings, use and settings of air conditioners and heaters where applicable and document the potential KWH usage for these units. 6. Determine the resources required for any plants, landscaping or outside areas as relevant. 7. List the purchasing strategies which are currently in place including environmentally sustainable approaches; carbon foot print considerations (for example use local supplies from growers etc.) 8. Identify any breaches or potential breaches for environmental practices you have encountered in the audited area during your project and outline the issues.