Strategic
Recommend a development method for each of the following situations and explain why you chose that method. (40 points, one and half page, double space)
a. An employee recently promoted to the job of plant supervisor is having difficulty motivating employees to meet quality standards.
b. A sales manager annoys salespeople by dictating every detail of their work.
c. An employee has excellent leadership skills but lacks knowledge of the financial side of business.
d.
An organization is planning to organize its production workers into teams for the first time.
Organizational Behavior
Describe an experience or ‘critical incident’ you have experienced or witnessed in a work-based setting, involving an aspect of poor communication. You may draw on experiences you have had as an employee, as a customer or simply as an observer of organizational life. How did you feel about the incident? Given your insights from the subject’s learning materials – why was the communication so poor and how could it have been improved?
Leadership
Part A: Case Study St. Xavier’s College |
St. Xavier’s College has been operating for five years. The College is based in Sydney CBD and offers a range of courses in management, business and IT. It currently has around 400 students enrolled across all of its courses. Courses are offered at all levels from Diploma to Advanced Diploma. The College is very popular due to its competitive pricing structure, innovative teaching methods and state of the art facilities.
The College currently employs 16 staff members that include the CEO, a Marketing Manager and Marketing Assistant, Human Resources Manager, Operations and Finance Manager, Administration Manager, Office Assistant, Receptionist, Academic Manager, Student Services Officer and approximately 8 trainers.
Due to the success of the College, the College plans to establish two additional campuses, one in Brisbane and one in Canberra. The plan is for the Canberra campus to commence operating in January 2021 and Brisbane in April 2021.Ideally, campuses will be located close to the CBD and a maximum rental budget of $ $400,000 in Brisbane and $200,000 in Canberra has been allocated.
With regard to staffing at each campus, it is anticipated that initially each campus will require a receptionist, student services officer and 2 trainers. The receptionist and student services officer positions will be permanent, full-time staff and the 2 trainers will be contract staff.
Existing staff at the Sydney campus will complete all other staff functions until such time as student numbers increase substantially. It is anticipated that maximum student numbers at the new campuses will be up to 60 students per campus in the first 12 months of operations.
The College will also need to purchase a range of office equipment for the new campuses, as well as furniture for 100 students per campus. The College has kept the expansion plans very quiet due to their competition hot on their heels. They are waiting for the Trademarks to come through so need to protect their intellectual property throughout the process.
- Complete the following activities:
- Part A - Develop Operational Plan
Review and analyse the scenario information and the Strategic Plan in order to identify all the actions that will need to be documented in your plan so that the College’s objectives can be achieved.
Use the template provided to write your plan. As a minimum your Operational Plan must address:
- The strategies
- The timeframe
- Roles & Responsibilities
- Budget – this information may be purely fictional
- Resource requirements (including renting suitable commercial properties, staffing requirements, fit outs of the new campuses, equipment requirements and marketing collateral)
- SMART key performance indicators to measure performance
- Monitoring processes
- Risk management plan to deal with operational plan contingencies
- References – record the sources of information that you have used in your research.
Ensure that you plan is written clearly and concisely in a language suitable for a variety of staff across an organization, is formatted in a professional manner, is grammatically correct and free from errors.
Task 1 - Part B - Present your Operational Plan to the team |
You are required to present your plan to your team in a face-to-face meeting. Your assessor will arrange for you to work in a small group.
The purpose of this meeting is to explain the plan to your team, which may include allocating tasks to team as per the plan or providing an overall summary of the strategies.
During the meeting you will need to demonstrate well developed leadership, verbal and non-verbal communication and interaction skills.
Part C – Organizing HR (1) and Equipment (2) requirements.
Review the St. Xavier’s College Recruitment and Selection Policy and Procedure. ( within this document page 5 on )BSBMGT517 SD Policy and Procedure Document V1.0 (ID 99209).docx
In line with the policy and procedure you have to liaise with the CEO and the Human Resource Manager in writing to ensure that the required staff are recruited as follows:
- Request for approval of the positions required for the expansion as per the scenario information.
- Details including timelines for recruitment, the location of the positions and whether the College’s name should be included in the recruitment advertisement. Remembering that the College need to protect their intellectual property for this expansion project.
Ensure your communications are clear and concise, grammatically correct and free of errors.
What do I need to hand in for this task? | Have I completed this? |
Task 1 Part A – Final Operational plan | o |
Task 2 Part C (1) – Written correspondence for HR requirements | o |
Task 2 Part C (2) - Written correspondence for equipment requirements |
INDIVIDUAL PROJECT:
Students will select a business organization and write a research paper: 10-12 pages, double-spaced, size 12-point Times New Roman font, with 1″ margins. Students must reference all of their research in the text of the paper. The papers must be proof read before final submission. The paper must be free of spelling and grammar mistakes, logically written, and coherent. It should include at least 10 references.
(Suggestion: Select an organization that has a lot of information available and/or where you have access to the management personnel). The students are required to research the selected organization and address the following areas:
1. Organizational Context
• include the history, organizational image, size, locations of operation, type of products, and/or services offered
- Environment in which the Organization Operates (Chapter 3) Task Environment
• customers
• suppliers
• competitors
• regulatory group
General Environment
• economic environment
• social/cultural environment
• political environment
• legal environment
• technological environment
- Organizational Form (Chapter 9)
• identify organizational form (mechanistic or organic), and analyzes its appropriateness for the environment of the organization
- Organization’s Mission and Goals (Chapter 5)
• state the mission and major/strategic goals
• its appropriateness and relevance to organizational history and environment
- Organization’s Strategy (Chapter 6)
• identify all of the different level strategies the company has adopted
• its relationship with the environment in which organization exists
- Organizational Structure (Chapter 9)
• identify the structure the company has adopted, including the flowchart
• appropriateness of structure to the environment, objectives, and strategy
- Control Features used by the Organization (Chapter 16)
• identify all three types of organizational controls (pre-control, con-current control, & feedback control) and discusses where each is used, or should be used, in the organization, with examples.
8. Organizational Culture* (Chapter 3) “Personality” of each organization, which includes:
• important rituals
• important symbols and artifacts
• relationship with employees
• its appropriateness and relevance to organizational history and the culture
MGT600 Management, People and Teams
You are to prepare 750 words analysis on your approach to managing TESLA company into the future. (you can base on TESLA report provided),
The analysis must discuss:
- The challenges TESLA faces on the following topics (50% of content):
- Creating an ethical organization
- Leveraging culture and diversity
- Competitive advantage through strategic people management
- Fostering innovation
- your vision or strategic objectives to face those challenges to ensure TESLA is well positioned for the future by attracting and retaining the best talent possible. (20% of content)
- your approach to managing the required strategies and actions: Recruitment, Selection and Managing Talent (30% of content).
- Employee Lifecycle and Workplace of the future
- Recruitment & Selection
- Talent Management & Succession Planning
- Reward & Recognition
It is best to address genuine challenges the organization faces in these areas to include at least two real world examples of how other organizations have successfully achieved the same or similar.
Include at least 5 references APA 6th ed.